Digital services are understood as marketplaces, social networks, content-sharing platforms, app stores, and online travel and accommodation platforms that are used to access various content.
The EU is paying particular attention to digital services with the aim of protecting consumers and their fundamental rights online by setting clear and proportionate rules. The EU has adopted the Digital Services Act to regulate digital services.
All online intermediaries offering their services in the EU single market, whether they are established in the EU or outside, must comply with the rules. The rules applicable depend on the size of the company.
Digital services & Human rights
Digital services have a complex relationship with human rights. They can help to use your human rights but may also hinder your ability to fully realise your rights like freedom of expression or may also violate your privacy.
Often digital services are provided by businesses that have specific human rights obligations. Read about business and human rights in this Guide.
About this section
This section explains what kind of obligations platforms have and how to complain in cases of possible violations.